Volunteer period from 5 Nov 2021 to 14 Nov 2021

We are looking for courteous, committed, and responsible individuals who are keen to interact with new people and play a key role in ensuring the festival operates smoothly. A positive working and learning attitude is always appreciated and we will do our best to provide a supportive and welcome environment.

All SWF volunteers are crucial to the festival’s success as they will take on the roles of festival ambassadors and be a welcoming face that anyone can approach for queries and help.

General Requirements

  • Applicants must be Singaporean/PR
  • Aged 18 and above (as of September 2021)
  • Fully vaccinated by end of September 2021
  • Able to commit minimum 3 shifts or an equivalent of 15 hours
  • Comfortable with interacting with the general public
  • Possess a customer service attitude
  • Able to handle some physical work


Compulsory Volunteer Briefing/Site Recce

All volunteers are required to attend compulsory briefing(s) and site recce(s) in October 2021 (dates to be confirmed) to learn more about the Festival, its venues, roles and standing operating procedures.

Festival Operations

Volunteers will be rostered into shifts depending on their availability as indicated on the signup form. Meal allowances will be provided should shifts cross mealtimes, and transport reimbursement will be allowed for shifts that end past 11.30pm or commence before 7.00am.


ROLES

Front – of - House Support
Experience in customer service is a bonus!

Front – of – House Assistant (FOH)
You will be posted at the Festival venues to assist with ticket scanning, registration for the special on – site programmes, ushering, crowd control, implementing and managing safe management measures, and attending to patrons’ queries.

Information Counter Assistant (ICA)
You will be posted at The Arts House to assistant with answering queries from the general public, patrons and speakers arriving for their programmes. ICA volunteers will also help maintain the Information Counter set up and update the relevant information boards.

Digital Ambassador (FOH)
You will be required to assist the FOH team for the online SWF 2021 programmes. These include checking and admitting patrons, interacting, and assisting patrons before and during the programmes, i.e.: checking that their peripherals (headphones, microphones, camera) are working and troubleshooting any technical issues.



Artist Welfare Support

Experience in artist liaison and hospitality is a bonus!

Green Room Assistant (Hospitality)
Help keep artists comfortable and cared for during the Festival through maintaining the Green Room and its hospitality provisions.


Festival Support

Experience in event operations is a bonus!


Operations Assistant (OA)
Our all-rounder! Working with the SWF 2021 Operations In – Charge, operations assistants will assist with troubleshooting ground issues and stepping in to replace manpower if necessary.

Bookstore Assistant (BA)
Experience in sales or customer service is a bonus!

Working with the bookstore manager, bookstore assistants will help manage signing sessions by assisting with crowd control, implementing, and managing safe management measures, maintaining the book signing areas and assist with stock – taking and enquiries.

 

Token of Appreciation
All volunteers who are selected to support SWF 2021 will receive the following as a token of appreciation:

  • Complimentary SWF 2021 Digital Festival Pass
  • Complimentary Book Vouchers
  • Complimentary SWF 2021 Merchandise

 



JOIN US!


If you are interested to learn more about the workings of the festival, join us as a volunteer! Get in touch with the Volunteer team by Friday, 17 September 2021 via email at swfvolunteer@artshouse.sg.

Applications is now closed. Successful applicants will be notified by email.